This email was received from the real Barclays.co.uk in response to me informing them of the security scam email.

Thank you for your email. We will not respond to emails sent to this address unless we specifically need to.

We are aware of a number of email scams that are currently operating. We will review the one you have sent us and take appropriate action.

In the meantime please follow our security advice below:

- Do not respond to emails asking for your security details.
- If you receive such an email delete it and do not open any attachments.
- Ensure you are running up to date anti-virus software and a personal firewall on your PC. Barclays customers can purchase discounted anti-virus software from the Barclays website by clicking on the Security tab at the top of the pages within Online Banking. Alternatively you can get a free virus security check of your PC from www.symantec.co.uk
- For further advice on security please click on the Security tab at the top of the pages within Online Banking.

- If you think you may have given away your security details, please contact the Online Banking Helpdesk immediately on 0845 600 2323 (outside the UK dial +44 247 684 2063)*.

*The Online Banking Helpdesk is open 7 days a week, from 7am to 11pm. To maintain a quality service, we may monitor or record phone calls."

Barclays Online Banking Helpdesk

This e-mail and any attachments are confidential and intended solely for the addressee and may also be privileged or exempt from disclosure under applicable law. If you are not the addressee, or have received this e-mail in error, please notify the sender immediately, delete it from your system and do not copy, disclose or otherwise act upon any part of this e-mail or its attachments..

Internet communications are not guaranteed to be secure or virus-free.
The Barclays Group does not accept responsibility for any loss arising from unauthorised access to, or interference with, any Internet communications by any third party, or from the transmission of any viruses. Replies to this e-mail may be monitored by the Barclays Group for operational or business reasons..

Any opinion or other information in this e-mail or its attachments that does not relate to the business of the Barclays Group is personal to the sender and is not given or endorsed by the Barclays Group.

Barclays Bank PLC.Registered in England and Wales (registered no. 1026167).
Registered Office: 1 Churchill Place, London, E14 5HP, United Kingdom.

Barclays Bank PLC is authorised and regulated by the Financial Services Authority.